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Collections Representative

OCB’s Billing Department has a great opportunity available for an AR Collections Representative for Patient Accounts.

The position is responsible for the collection of 3rd party guarantor outstanding accounts receivable. Collection will consist of calling guarantors/patient’s regarding their unpaid balances utilizing outstanding customer service skills and positive interactions.  

  • Maintaining an accounts receivable guarantor balance queue.
  • Calling on past due accounts and documenting communications.
  • Production goals include number of calls made and collections.
  • Decision making and resolution of accounts with payment arrangements a priority.

The ideal candidate should be experienced in all aspects of medical billing, such as; collections, ICD9 and CPT4 coding & 3rd Party Billing. The ideal candidate should be experienced in all aspects of medical billing, such as; collections, ICD9 and CPT4 coding & 3rd Party Billing

Education/Experience:

  • The ideal candidate should have relevant experience in 3rd party medical billing collections and concentration in accounts receivable collections.
  • Understanding of insurance explanation of benefits documents and coordination of benefits
  • Customer service and/or guarantor collections experience  
  • Ophthalmology specialty billing experience helpful
  • College degree or relevant experience preferred

OCB offers industry leading benefits including the 401(k) and great medical and dental benefits.  To find out more about OCB, please visit our website at www.eyeboston.com

OCB is an Equal Opportunity Employer.

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