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Appointment Scheduler-Medical Office

Ophthalmic Consultants of Boston (OCB) is seeking enthusiastic Appointment Schedulers to work in Plymouth for our growing ophthalmology practice.

OCB Appointment schedulers are responsible for:

  • Answering a high volume of calls in a professional and courteous manner for a multi-provider and multiple location practice.
  • Obtaining proper information from patients when scheduling appointments such as demographics and insurance information.
  • Obtaining all necessary information to facilitate the admission process in an efficient and timely manner.
  • Handles both inbound and outbound calls.
  • Maintains strictest confidentiality and adheres to all HIPPA guidelines and regulations
  • Building and maintaining relationships leading to higher level of productivity and accuracy.


  • The right candidate will have a high school education/GED or higher education.
  • Strong organizational skills to manage multiple schedules.
  • Strong People skills.
  • Be able to handle all calls in a professional, friendly and enthusiastic manner.
  • The candidate must have excellent and professional customer service skills with a high level of patience in dealing with patients in a high call volume environment.
  • Strong computer skills, Microsoft, Excel, Word, and Outlook. 
  • Previous call center experience and experience working in a busy medical office preferred. 


OCB offers industry leading benefits including the 401(k), cafeteria plan and flexible work hours.  With a convenient location and plenty of growth potential, there is no reason not to join our team.  To find out more about OCB, please visit our website at  Equal Opportunity Employer

No Recruiters or Agencies please.


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