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Front Desk Representative

Ophthalmic Consultants of Boston is seeking an outgoing, friendly & upbeat front desk representatives to join our team.  This person should possess a positive attitude and have a professional presence, in addition to having a high level of attention to detail and accuracy.  We have both full and part time positions available.

  • Strong computer skills and exceptional customer service/interpersonal skills are required.
  • The job entails greeting patients and checking in/checking out patients in a professional, courteous and timely manner.
  • Other job requirements include:
  • Scheduling patient appointments and testing. 
  • Problem Solving and schedule optimization
  • Obtaining and verifying patient insurance, recording and processing patient demographics and knowledge of most insurance carriers
  • Collecting patient payments, posting payments, reconciling payments and preparing deposits, providing an accurate accounting of funds
  • Reviewing billing to ensure that appropriate procedures have been designated by the provider.
  • Ensuring patient confidentiality
  • Epic experience a plus, but not required.

 

The ideal candidate will have a High School Degree or GED. Knowledge of medical terminology and  work experience in a medical office setting preferred.

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