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Front Desk Representative

Ophthalmic Consultants of Boston (OCB) was established in 1969 to offer patients the highest quality eye care and laser/surgical treatment. OCB recently joined forces with Eye Health Services to become the premier eye care provider in the region with nineteen practice locations in the greater Boston area and Cape Cod. In addition, OCB has five affiliated surgery and laser centers. OCB and its affiliates employ 700+ employees. The staff of 75 ophthalmologists uses the most advanced diagnostic, laser and surgical techniques available and their level of care has earned Ophthalmic Consultants of Boston a national and international reputation for excellence.

 Currently we are seeking an outgoing, friendly, and upbeat Front Desk Representatives to join our team on a full time basis. This person should possess a positive attitude and have a professional presence, in addition to having a high level of attention to detail and accuracy.  Strong computer skills and exceptional customer service/interpersonal skills are required.  This position will be based in our  Weymouth with occasional travel to Quincy. The job entails greeting patients and checking in/checking out patients in a professional, courteous, and timely manner.

Other job requirements include:

  • Scheduling patient appointments and testing.  Problem Solving and schedule optimization
  • Obtaining and verifying patient insurance, recording and processing patient demographics and knowledge of most insurance carriers
  • Collecting patient payments, posting payments, reconciling payments and preparing deposits, providing an accurate accounting of funds
  • Reviewing billing to ensure that appropriate procedures have been designated by the provider.
  • Ensuring patient confidentiality
  • Epic experience a plus, but not required.

The ideal candidate will have:

  • High School Degree or GED
  • Knowledge of medical terminology
  • Work experience in a medical office setting preferred.
  • Availability to work 4-8  Saturdays throughout the year

Benefits Offered:

  • Health & Dental Insurance- eligible 1st Day of Employment
  • Paid time off and Paid Holidays
  • Health & Dependent Reimbursement Accounts
  • 401(k) Plan with Company Contribution
  • Co. paid Life and LTD Insurance
  • Employee Discounts

To find out more about OCB, please visit our website at OCB is an Equal Opportunity Employer

Typical Physical Demands:  Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies.  Occasionally lifting files or paper weighing up to 30 pounds.  Requires manual dexterity sufficient to operate a keyboard, type at 50 WPM, operate a calculator, telephone, copier, and other such office equipment as necessary.  Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.  Ability to deal with a stressful environment.

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